Validation of a Leadership Behavior Model with an Information and Communication Technology Approach in Government Organizations
Keywords:
Digital leadership, ICT, government organizations, structural equation modeling, participatory leadership, ethical governance, digital transformationAbstract
This study aimed to validate a comprehensive leadership behavior model with an information and communication technology (ICT) approach in government organizations to identify key dimensions and relationships influencing digital transformation and organizational performance. A mixed-methods design was employed, combining qualitative and quantitative approaches. The qualitative phase involved semi-structured interviews with 14 experts, including seven university professors and seven experienced government specialists, to identify main and subthemes of ICT-based leadership behavior. The quantitative phase used a researcher-made questionnaire distributed to 260 employees of the State Organization for Registration of Deeds and Properties, selected via stratified random sampling. Qualitative data were analyzed using thematic analysis, and quantitative data were examined using descriptive statistics, reliability analysis, exploratory factor analysis, and structural equation modeling with SmartPLS. Measurement validity was confirmed through Cronbach’s alpha, composite reliability, average variance extracted (AVE), and discriminant validity (HTMT). Structural model evaluation assessed path coefficients, t-values, R², and overall fit indices (SRMR, NFI, chi-square). Inferential analysis confirmed that all hypothesized paths were statistically significant (t > 1.96, p < 0.001), indicating meaningful relationships between the ICT-oriented leadership model and its components. R² values demonstrated moderate explanatory power across endogenous variables, confirming that the model effectively explains variance in leadership dimensions such as digital competency, employee empowerment, administrative process transformation, participatory leadership, ethical governance, cybersecurity, and data-driven decision-making. The measurement model demonstrated high reliability (Cronbach’s alpha and CR > 0.70), convergent validity (AVE > 0.50), and discriminant validity (HTMT < 0.90). Overall model fit was acceptable, with SRMR = 0.076, NFI = 0.873, and a satisfactory chi-square statistic. The study validated a multidimensional ICT-based leadership behavior model for government organizations, highlighting that effective digital leadership requires integration of technological competence, ethical governance, participatory management, data-driven decision-making, and knowledge management to enhance organizational performance and facilitate sustainable digital transformation.
References
Ding, X. (2026). Digital leadership, digital platform capability and digital business model innovation of start-ups. Journal of Innovation & Knowledge, 14, 100970.
Fitriadi, H., Isnurhadi, I., Zunaidah, Z., & Syathiri, A. (2026). Transformational Leadership in the Digital Era: A Systematic Literature Review on Employee Engagement. In Proceedings of the 24th Malaysia-Indonesia International Conference on Economics, Management, and Accounting in Conjunction with the 9th Sriwijaya Economics, Accounting, and Business Conference (pp. 248). Springer Nature. https://books.google.com/books?hl=en&lr=&id=xojCEQAAQBAJ&oi=fnd&pg=PA248
Mahroof, J., & Rafi, A. (2025). Talent Management during Digital Transformation: Role of Transformational Leadership and Resistance to Change. Technology in Society, 102964. https://doi.org/10.1016/j.techsoc.2025.102964
Malik, M., Raziq, M. M., Sarwar, N., & Gohar, M. (2025). Navigating the change: a case study of the textile industry on digital leadership, digital transformation and innovative business models. Benchmarking: An International Journal, 32(2), 550-577.
Muis, I. (2025). The Effects of Knowledge Management, Digital Leadership and Organizational Culture on Employee Performance. Sjam, 3(1), 1-16. https://doi.org/10.38035/sjam.v3i1.411
Nasiri Mooseloo, M., & Tabarsa, G. (2025). Proposing an Effective Leadership Model in Digital-Oriented Organizations Based on a Sustainability Approach. Sustainable Human Resource Management. https://doi.org/10.22080/shrm.2025.5546
Nasrun, M. K. (2025). Accelerating Digital Transformation Through Digital Leadership: Strategies for Innovation, Sustainability, and Organisational Performance Enhancement. Bisma (Bisnis Dan Manajemen), 264-291. https://doi.org/10.26740/bisma.v17n2.p264-291
Norman, E., Masruri, A., Wahid, J., & Hasbian, Y. (2025). Managing Teacher Competence Improvement through Leadership, Professional Development, and Digital Innovation: A Systematic Literature Review. Journal of Educational Management Research, 4(6), 2135-2170. http://serambi.org/index.php/jemr/article/view/1237
Odai, L. A., Xiao, Y., Korankye, B., & Ahakwa, I. (2025). Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa. Business Process Management Journal. https://doi.org/10.1108/BPMJ-01-2025-0120
Odai, L. A., Xiao, Y., Korankye, B., & Ahakwa, I. (2026). Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa. Business Process Management Journal, 32(2), 653-678.
Oliveira, C., & Favaretto, J. E. R. (2025). Leadership Styles and Digital Transformation: A Literature Review. Observatorio De La Economía Latinoamericana, 23(4), e9544. https://doi.org/10.55905/oelv23n4-071
Rahayu, K. B., Khoiru, H., & Sugiyarti, G. (2025). Building Organizational Reputation Through Inclusive Leadership and Inclusive Culture: The Mediation Role of Organizational Competitiveness in the Era of Digital Transformation (Case Study on Employees of the Semarang City Regional Revenue Agency). Saudi Journal of Business and Management Studies, 10(01), 54-63. https://doi.org/10.36348/sjbms.2025.v10i01.006
Renalwin, R. (2025). The Influence of Learning Organizational Culture, Employee Engagement, Digital Transformation, and Esg on Sustainable Competitive Advantage: The Role of Transformational Leadership at Abc University, Indonesia. International Journal of Social Science Humanity & Management Research, 04(03). https://doi.org/10.58806/ijsshmr.2025.v4i3n08
Sacavém, A., Machado, A. d. B., Santos, J. R. d., Moreira, A., Belchior-Rocha, H., & Au‐Yong‐Oliveira, M. (2025). Leading in the Digital Age: The Role of Leadership in Organizational Digital Transformation. Administrative Sciences, 15(2), 43. https://doi.org/10.3390/admsci15020043
Saif, N., Ali, S., Shaheen, I., Goh, G. G. G., & Khan, S. (2025). Revolutionizing Healthcare Leadership the Critical Role of Digital Citizenship in Knowledge Sharing. Scientific reports, 15(1). https://doi.org/10.1038/s41598-025-93117-y
Sauda Salim Hamdun Al, M., Makhbul, Z. K. M., & Sinniah, S. (2025). The Role of Digital Leadership Capability and Organizational Culture on Innovation Ecosystems in Omani E-Commerce Stores. 249-280. https://doi.org/10.4018/979-8-3693-8171-7.ch009
Shahzad, M. A., Chen, S., Wang, X., Li, Z., & Iqbal, T. (2025). Impact of GHRM and Innovation Capabilities on Organizational Performance: The Role of Digital Transformation and Green Leadership. Journal of Manufacturing Technology Management, 1-28. https://doi.org/10.1108/jmtm-11-2024-0639
Shateri, T., Amirkabiri, A., & Rabiei, M. (2025). Proposing a structural model of digital leadership in the banking industry. Digital Transformation and Administration Innovation. https://doi.org/10.61838/dtai.137
Shie, A. J., Xu, E. M., Li, H., Yang, G., & Huang, Y. F. (2025). The impact of platform leadership on employee deviant innovation in digital transformation enterprises. Scientific reports, 15(1), 2446. https://doi.org/10.1038/s41598-025-86208-3
Singh, R., Joshi, A., Singh, A., Raghuveer, K., & Kumar, V. (2025). Synergising HR practices and social performance for adoption of digital circular economy: a case of developing country perspective. Strategy & Leadership, 53(4), 434-456. https://doi.org/10.1108/SL-12-2024-0146
Su, Y., Khan, M. T., Ullah, S., Kukreti, M., Sami, A., & Dangwal, A. (2026). Steering the digital transformation: How paradoxical leadership juggles innovation culture and organizational agility. Human Systems Management, 45(3), 396-407. https://doi.org/10.1177/01672533251372833
Susilowati, Y. T. (2025). Optimizing Protocol Performance in the Digital Era: A Study of the Integration of Digital Leadership, Change Management, and Personal Competence in the Protocol Scope. Proceeding of the International Conference on Economics and Business, 3(2), 59-76. https://doi.org/10.55606/iceb.v3i2.448
Zarei, R., & Pashazadeh, Y. (2025). The Role of Digital Leadership in Digital Transformation. Proceedings of the First National Conference on Dynamic Management and Knowledge-Based Economy,
Downloads
Published
Submitted
Revised
Accepted
Issue
Section
License
Copyright (c) 2026 Ashraf Jebeli (Author); Masoumeh Jafari; Tahereh hasoomi (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

